Screenvault, Inc. ("Screenvault," "we," "us," or "our") values your privacy. This policy explains how we collect, use, disclose, and protect your information when you use our websites, applications, and services (the "Service"). By using the Service, you agree to this policy.

1. Information We Collect

a. Information You Provide

• Account information (name, email, billing address, payment information).
• Content you upload or share using the Service.
• Communications with us (support requests, surveys, emails).

b. Information Collected Automatically

• Device identifiers, browser type, operating system.
• IP address and approximate geolocation.
• Log data (usage events, access times, error reports).
• A cookie that keeps you signed in, and a few settings kept in your browser (see Cookie Policy).

c. Information from Third Parties

• Payment processors (e.g., Stripe)
• Infrastructure providers (e.g., AWS, Backblaze)

2. How We Use Information

• Provide, operate, and improve the Service.
• Authenticate users and secure accounts.
• Process payments and manage billing.
• Communicate with you (service updates, account notices, support).
• Send marketing communications, if you have opted in.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell or rent your personal information.

3. Content You Store With Us

• You retain ownership of the files and content you upload.
• We process and store content only to deliver the Service (e.g., storage, retrieval, sharing at your direction).
• We do not scan, mine, or monetize your files.

4. Sharing of Information

• With service providers (e.g., Stripe, AWS, Backblaze).
• For legal reasons (subpoenas, court orders, legal processes).
• In corporate transactions (merger, acquisition, sale of assets).

We do not share your content with advertisers.

5. Data Retention

We retain personal data while your account is active or as needed to provide the Service. After closure, we may retain minimal records for legal/tax compliance. Customer file retention/deletion follows the Terms of Service (including non-payment deletion rules).

6. Security

We use administrative, technical, and physical safeguards to protect your data; however, no method is 100% secure. Storing data in the Service is at your own risk.

7. Your Privacy Rights

a. GDPR (EU/UK users)

• Access, correct, or delete personal data.
• Restrict or object to processing.
• Data portability.
• Lodge a complaint with a supervisory authority.

b. CCPA/CPRA (California users)

• Right to know categories of personal information collected.
• Right to request deletion.
• Right to opt out of sale or sharing (Screenvault does not sell personal information).

Exercise rights by emailing privacy@screenvault.io.

8. International Transfers

If you use the Service outside the U.S., your information may be transferred to and stored in the U.S. We use appropriate safeguards (e.g., Standard Contractual Clauses) for lawful transfers under GDPR.

9. Children’s Privacy

• The Service is not directed at children under 18.
• You must be at least 18 to create or own an account.
• We do not knowingly collect data from anyone under 18.

10. Cookies

We use one cookie, to keep you signed in, and keep a few settings in your browser's local storage. We use no analytics or advertising cookies. See the Cookie Policy for details and options.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted with the date of last revision. Continued use constitutes acceptance.

12. Contact Us

13. Copyright Policy

We respond to valid copyright notices and may terminate accounts of repeat infringers. See our DMCA Notice & Takedown Policy for details.